About Brooklyn

HELiO | xCALLY MOTION

The Best Omni Channel Contact Center solution based on Asterisk*.

Find Out What We Can Do For You

Overview

Dashboard

Open Channel

Motion Dialer

Socia Media

AI Voicebot

XCALLY Softphone

Happy Agent

AI Voicebot 2

All in one

Provide the best Customer Journey Experience through the Motion unique technology: everything you expect from a feature rich world class contact center solution in a single-manufacturer unified software suite

Full Control

Be always on top of your contact center operations with the powerful XCALLY Realtime supervision tools and Dashboard Designer.

Multichannel

Maximize your agents productivity and engage your customers with blended unified multichannel interactions: calls, emails, chats and more.

Cally Square IVR

Reduce costs, eliminate hold times and provide 24-hour service every day of the year with interactive voice response systems .
Cally Square allows you to provide your customers with information and interact with them automatically as well as integrate your organization’s data and processes.

Automatic Dialer

Your agents’ time is the principal cost of your Call Center operations. For better operations profitability , you have to make more contacts in less time, reduce abandoned call rates , and increase the penetration of you contact database.

Computer Telephony Integration

Increase your agents’ productivity and improve your customers’ experience with real-time integration of your call controls and your business data onto one desktop screen.

About Brooklyn
Our award-winning drag & drop IVR designer tool for managing
a simple auto-attendant IVR flow to a complex IVR scripting solution
Cally Square

Powerful Integration

One UI for All interactions

3 Agents Kick Off Kit

Share Cloud Server + 1 Time Free Setup + Basic Support

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Pricing

XCALLY Cloud Service

From MYR 259 per agent per mth
Per agent per month, billed monthly, half yearly, annually and minutes sold separately
Min 5 agents + 1Dedicated CLOUD SERVER + 5 channels SIP Trunk.
Standard 1 time SETUP FEE from RM3500++ ( Professional services 5 days effort)
Including basic support from 9am – 5pm Mon-Fri excluding public holiday

Inbound (VOICE) call center

Min 5 agents, scale up to 30 agents
PLUS
  • Dedicated cloud server
  • 4 DID numbers , additional DID at RM5/mth (Optional)
  • Fixed/Mobile rates (NATIONWIDE) 12 cents/min (Optional)
  • Unlimited concurrent channels
MYR259per mth per agent Billed Annually

Outbound call center

Min 5 agents, scale up to 30 agents
DIALER-GOLD
  • Dedicated Cloud Server
  • 4 DID numbers , additional DID at RM5/mth (Optional)
  • Fixed/Mobile rates (NATIONWIDE) 12 cents/min (Optional)
  • Unlimited concurrent channels
MYR359per mth per agent billed annually

Full features contact center

Min 5 agents, scale up to 30 agents
ULTIMATE
  • Dedicated Cloud Server
  • 4 DID numbers , additional DID at RM5/mth (Optional)
  • Fixed/Mobile rates (NATIONWIDE) 12 cents/min (Optional)
  • Unlimited concurrent channels
MYR399per mth per agent billed annually

SIP TRUNK (Optional)

Need More Agents?

We give you more discount.

Features Comparison Table

Pricing
Our Service
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Our Services.

Our quality standards apply also in terms of service, technical expertise and advice.
Our dedicated employees are happy to assist you with know-how and experience in your daily business.

Professional Services

– On-premises deployment
– Project Management
– Disaster Recovery
– High Availability Setup
– Extra integration
– Complex IVR setup

Production Services

– XCALLY Basic 9 to 5 Support Mon – Fri Excluding holiday (UTC +8)
– XCALLY Advance 24×7 Support

Our Service
Clients

Brands We Carry.

We carry only the best brands Trusted worldwide

Clients
Clients

Our Malaysia Customers

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CONTACT US

We welcome you to contact us for more information
about any of our products and services.